We can quickly diagnose the controller, motor, display, sensor, bottom bracket and battery via remote maintenance. It is independent of location or country.
Please inform us of the theft in the text field so that we can activate the theft protection.
In order to make this diagnosis quickly we need your frame and battery number and the email address with which you are registered in the app. These data are not linked to the pedelec data due to data protection and must first be compiled, which delays.
You are using the current Utopia App
If you want to be called please write your number in the text field with "Problems". We will only contact you by mail if we can get a picture of the condition of your bike. The call will mostly come after the mail.
If you just want normal contact with us.Contact us Side.